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devops

ChatOps

ChatOps

Definition

ChatOps is the practice of integrating operational workflows directly into team chat platforms (Slack, Teams, Discord) so that deployments, alerts, and runbook execution happen in shared conversation threads. ChatOps creates a visible, searchable audit trail of operational actions and enables collaborative incident response.

Tools like PagerDuty, Opsgenie, and custom bots surface alerts and allow command execution in chat.


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